Our party reservation system is designed to make it easy to book your party quickly, and securely with our payment processor, Square. You do not need to create an account. First, you'll select your party tier. The different tiers are described on the selection page. Then, if you select an eligible tier, you can optionally choose an upgrade. The available upgrades are explained on the upgrade page when booking. Next, you'll select your party date. Only dates that have available time slots will be selectable. Once you have selected your date, you'll then be presented with options for when to begin the party. The party length is two hours, and the times shown will be the start time for the party. Once you have selected your time slot, we'll collect some information about you and about the guest of honor. We'll then ask about your pizza choices (if your party tier includes pizzas). Once you've selected your pizzas, you'll be presented with a page with all the details of your party, the total of the nonrefundable deposit and the estimated balance due on the day of the party. Once you've confirmed the details, you'll be taken to our payment processor, Square, to pay your deposit. Once you've completed payment, you'll be presented with one last page, confirming your party details and providing your confirmation number. Print or screenshot that last page for your records.

In the unfortunate event of bad weather, don't worry, the party still goes on! We realize you have put a great deal of effort into putting your loved one's party together, so we won't postpone or cancel the day your child and his/her friends have been waiting for. Fastrax has plenty of great arcade games, air hockey, indoor batting cage, pool table, Laser Tag, and more, to keep the fun rolling for the duration of your party.

You may want to bring cupcakes or a birthday cake. If you bring a cake, please remember to bring something to cut it with. If you have selected a Premium or Ultimate party, all table supplies will be provided (plates, cups, forks, spoons, tablecloths, etc). You are more than welcome to bring any decorations, food, snacks, chips, drinks, etc. Please note that we DO NOT allow open flames inside the facility, so please do not bring candles that have to be lit with matches or a lighter. Battery operated candles are fine.

It is important to arrive on time, or just a few minutes early. In many cases, another party will be directly after yours, so we cannot extend your party time. Come to the ticket counter and let the attendant know you are there for your party. The attendant will show you to your party room for Classic parties, or will connect you with your Party Hero for Premium and Ultimate parties. If you selected Premium or Ultimate, your Party Hero will go over some details and take your final payment as soon as you arrive. We do not keep your payment info on file when you pay the deposit during the reservation process, so ensure to bring your preferred method of payment. Once all your guests arrive, the Party Hero will show your group a brief safety video, and then pass out go-kart tickets or wristbands.

Yes, there is a non-refundable booking deposit. If you have selected the Classic party, this will cover the party room rental, and no other payment will be due (except for any activities you'd like to pay for). If you have selected a Premium or Ultimate party, then the balance will be due on the day of your party, before your party can begin. If you should choose to cancel your party, or you do not show up on your reserved date and time, your deposit will be considered a no-show fee. If there are extraordinary circumstances on your party date and time, such as a tornado *warning*, snow greater than 1", lockdown order issued by the government, etc, then Fastrax will, at our own discretion, give you the option to postpone your party, or place your deposit amount on a gift card for use at our facility in the future.

You are more than welcome to continue enjoying the rest of the facility for the rest of the day. We do require that you vacate the party room by the end of your time slot, though, so we can clean and prepare the room for the next party.

We have kart options for children as young as three. Your child can ride with you in a double kart as long as you are 16 years of age or older. Children as young as three can drive their own kiddie karts as well. We have tiny karts that do not require the use of gas or brake pedals. As long as your child can reasonably steer around the track, we have a kart for them! We also have junior karts for bigger kids who are under 54" tall. The junior karts do require the use of gas and brake pedals.

While you are certainly welcome to bring your own gear, we have bats and helmets available for use at no additional charge.

Yes, beginning in 2024, we do require that everyone who will participate in go-karts, laser tag and/or batting cages to have a signed waiver on file. If the participant is younger than 18, a parent or legal guardian must sign the waiver for them. Once you have signed the waiver, you can tell us your name and last four digits of your phone number, and we can look you up in the waiver system. Feel free to fill out the waiver in advance, here.